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If you have questions or concerns about your National Geographic Children's Books order or shipment please call 1-877-873-6846. We have a dedicated team of staff members who are on hand to answer all questions during the following hours:
Monday – Friday, 7 a.m. – 11 p.m. (CST)
Saturday and Sunday, 8 a.m. – 6 p.m. (CST)
If you reach voice mail, please leave a message and someone will return your call. When calling about a previously placed order, please have your purchase order (PO) number readily available.
You can also send us an email at childrensbooks@ngs.org.
